HR Skills: Exit Interviews
, Human Resource Management
2 HR Credits
Exit interviews are a powerful tool for organizations to reduce harmful turnover and strengthen their operations, but many organizations fail to use them to their fullest potential.
Course Description:
The job interview is one of the most popular means of distinguishing among applicants for an open position. However, research has shown interviews can lead to biased and poor hiring decisions. This course will guide you through how to construct a fair and effective interview process that will lead you to a quality hire. It will give you information on different types of interviews, practice in designing effective interview questions, and tips for how to respond to unexpected situations.
What You’ll Learn:
- Describe what information an interview can gather
- Identify the role that HR professionals play in planning and executing the interview
- Identify common problems with the interview, including bias
- Identify a fair process to evaluate candidates
- Plan an interview and describe best practices for interviewing candidates
- Categorize different types of interview questions
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HR Skills: Communication and HR
, Human Resource Management
2 HR Credits
In this course, you will explore the various types of HR communications and communication channels, study the elements of effective communication, and consider strategies for building your communication skills.
HR Skills: Leadership and HR
, Human Resource Management
2 HR Credits
The Human Resources department of an organization manages its people, which makes it key to organization success. This course will address the leadership aspects of HR: devising and implementing strategic planning and upholding an organization's core
